Castor Essentials empowers emerging research teams with fast, reliable, and compliant solutions – an investment in innovation and time-saving efficiency.
Instant Access
Purchase now, and get started immediately—you can create your studies swiftly, building momentum from the start.
Affordable Pricing
At a competitive monthly rate, you gain access to a robust, compliant platform without breaking your budget.
Transparent & Flexible
Enjoy a month-month, 6-month or 12-month contract option with no surprises, and work with our team to review and renew when the time comes.
Exceptional Support
Benefit from our dedicated technical support team, ensuring you have the help you need when you need it.
Why delay your research when you can start now? Castor Essentials offers a straightforward, transparent purchase process, giving you immediate access to the clinical trial tools you need. With just a few clicks, your journey toward faster, smarter research begins.
Includes
Castor EDC Core Modules Form Builder
Easily define and reuse forms yourself.
Data Capture
Real-time saving, calculations & derivations, validations, queries, etc.
User Management
Multicenter options including advanced rights management.
Randomization
Weighted, stratified, variable block algorithm.
Import and Export
Extract or import data in CSV, Excel, SPSS, etc.
Web-Based ePRO Form Builder
Easily define and reuse forms yourself.
Scheduling
Create survey schedules for future send dates.
Secure Access
Participants use PIN codes to access surveys.
Compliance Dashboard
Easily manage participant compliance.
Training and Support Castor Academy
An extensive e-learning platform focused on the use of Castor. Achieve certification by completing modules that meet Good Clinical Practice requirements.
Castor Knowledge Base
Access a wealth of information to guide you through our platform.
Online Support
Get help when you need it, including access to quality metrics.
With Castor Essentials, you receive a reliable and supportive partnership.
*Includes system access; creation of study databases; storage, modification, and accessibility of data (resolution plan or suitable workaround provided; times provided according to best effort)
Our support team is here to assist you via email at [email protected]
After your purchase, you’ll receive a confirmation email followed by an onboarding email within 2 working days. Once you receive the confirmation email, you can login to the platform, create your study and start building your study (using up to 50 fields in the form builder). The onboarding email will include instructions and information on how to use the platform fully. It will also include a billing code which you’ll need to add in your Study Settings to be able to set your study live.
Absolutely! You can set up an account and create a sandbox/test study to try out Castor Essentials. Simply follow the instructions in these helpdesk articles:
Please note, that there is limited usage before Castor Essentials is purchased.
For assistance, contact our support team via email at [email protected]. We’re here to help!
For studies shorter than 6 months, we recommend starting with a monthly subscription for maximum flexibility. If your study is expected to run longer, consider a 6 or 12-month subscription for better value. If your study continues beyond the initial subscription period, your subscription will automatically renew on a monthly basis at the prevailing rate until canceled.
As per your contract, the service starts on the date specified in the Onboarding email. Refunds cannot be issued for delays without prior approval from Castor.
Yes, Castor Essentials is fully compliant with GDPR, HIPAA, and ISO standards, so you can purchase confidently without the need for an audit. Please review our GCP and HIPPA Compliance and ISO Standards pages. To access up-to-date system validation documentation, reach out to our compliance team at [email protected].
You can find our Data Processing Agreement (DPA) in our Master Service Agreement.
Only if you are an academic institution running clinical trials with limited funding. For more information click here.
Yes, if you are running a large complex study (defined by a patient population of, e.g., 1000, or complex automation and integrations)
Yes, if you require ePRO application/mobile-based PROs
Yes, if you require eConsent
Yes, if you require phone support
Yes, if you require professional services like Castor builds or custom integration.
Yes, if you require advanced technical guidance. If you require a more robust version of our EDC Core Modules, e.g., advanced randomization or reporting
Yes, if you require custom contracting, e.g., you’d like to use your organization’s template or have a minimum liability cap
Yes, an upgrade is available. The first step is to contact your Castor representative or our support team via email at [email protected]. We’re here to help!
We don’t allow downgrades from Castor’s Full Platform to Castor Essentials during the term of a Castor’s Full Platform license. For any further questions on this, please contact our support team via email at [email protected]. We’re here to help!
Subscriptions made via Credit card can be managed via your Castor Essentials Subscription Account, which can be accessed here.
For Invoice Payments: If your payment is processed via an invoice, you will need to send an email to [email protected] with the following information:
Important Notes:
If your study is set to “not-live” and is no longer actively collecting Medical Research Data, our team will process the cancellation of your subscription. For instructions on how to complete your studies, refer to this guide.
If your study is still live at the time of your cancellation request, we will set the study to “not-live” and process the request, regardless of whether the request was made via your Castor Essentials Subscription Account or by email (for manual invoice payments).
For more details about cancelling your package, please review the Master Services Agreement.
Yes, you can restart your study. To do so, purchase a new Castor Essentials subscription. Once activated, you will receive a new billing code that allows you to set your study live again.
Contributed to 2,500 scientific publications.
Supported over 15,000 clinical studies.
Enrolled over 8M into clinical trials globally.
